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Privacy Policy

 

Data Controller
Nikita and Tiziana Pfiffner
Kriocean KlG
Baumgarten 9
6374 Buochs
Switzerland
Email: welcome@kriocean.com

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1. General Information

We value the protection of your personal data and handle it confidentially in compliance with the applicable data protection laws of Switzerland (revised Federal Act on Data Protection, revFADP). This privacy policy explains the collection, processing, and use of your data when using our website and online shop.

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2. Collection and Processing of Personal Data

a) When Visiting the Website
When you access our website, information is automatically collected and transmitted by your browser to our server. This data includes:

  • IP address,

  • Date and time of the request,

  • Name and URL of the accessed file,

  • Referrer URL (the website you visited before ours),

  • Browser type and version,

  • Operating system and its interface.

This data is processed to ensure the proper functioning and security of our website.

b) When Contacting Us
If you contact us via email or contact form, we store your data to process your request. This data will not be shared with third parties without your explicit consent.

c) Orders in the Online Shop
When placing an order in our online shop, we collect the following data:

  • First and last name,

  • Billing and shipping address,

  • Email address,

  • Phone number (optional),

  • Payment information.

The processing of this data is necessary for the fulfillment of your order and contractual obligations.

d) Other Data Processing
Data you provide actively (e.g., via forms or newsletter subscriptions) will only be used for the specified purpose.

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3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • To fulfill contractual or pre-contractual obligations,

  • To protect legitimate interests,

  • Based on your consent, where required.

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4. Sharing of Data with Third Parties

Your data will only be shared with third parties in the following cases:

  • If you have explicitly consented,

  • If necessary to fulfill a contract (e.g., shipping providers),

  • If there is a legal obligation,

  • If we have a legitimate interest and it is legally permissible.

Data transfers to foreign countries only occur if the destination country ensures adequate data protection or appropriate safeguards are in place.

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5. Use of Cookies

Our website uses cookies to improve user experience and provide specific functions.

  • Essential cookies: Necessary for the operation of the website.

  • Optional cookies: Used for analytics or marketing purposes only with your consent.

You can disable or restrict the storage of cookies in your browser settings.

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6. Analytics and Tracking Tools

Google Analytics 
We use Google Analytics to analyze user behavior on our website. Data such as IP addresses are processed in anonymized form. For more information, refer to Google’s privacy policy: https://policies.google.com/privacy.

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7. Payment Processing in the Online Shop

For payment processing, we use external payment service providers (e.g., PayPal, credit card providers). These providers only receive the data necessary for payment processing. The processing of your data is subject to the privacy policies of the respective providers.

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8. Your Rights

Under Swiss data protection law, you have the following rights:

  • Right to access: You can request information about the personal data we have stored about you at any time.

  • Right to rectification: You have the right to correct incorrect data.

  • Right to erasure: You can request the deletion of your personal data unless there are legal retention requirements.

  • Right to restriction of processing: You can request that the processing of your data be restricted.

  • Right to object: You can object to the processing of your data.

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9. Data Security

We implement appropriate technical and organizational measures to protect your data against loss, misuse, or unauthorized access.

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10. Changes to this Privacy Policy

We reserve the right to adapt this privacy policy as necessary, for example, in response to legal changes or new features on our website.

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Effective Date: 08.12.2024

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